Ness Labs: You are not a computer 💻


Edition #196 – August 10th, 2023
The mindful productivity newsletter by Anne-Laure Le Cunff

Hello friends! I just got back from an Ayahuasca retreat which provided a much needed reset for my mental health. More than ever, it made me want to reconnect with the joy of doing good work while steadily supporting the people around me. In this edition, we'll talk about this practical challenge of how to balance your productivity with your responsiveness. Also, we have our summer picnic in London on Saturday. If you're in the area, I'd love to meet in person! Use with one-month this link to join us if you're not a member yet. With love, Anne-Laure.

Mindful Context Switching

So many things to do, so little time. When you juggle work, personal projects, and are hoping to have any sort of social life, managing your time can feel like an impossible endeavor.

There are many tips out there—the most common one being to focus on the most important task first—but few address the systemic complexities of managing your time and energy when you have a very long list of important and competing tasks as well as other people to take into account.

Option 1: You are focusing on a single task and ignoring all distractions and interruptions. You are getting a lot done, but your responsiveness suffers. People who are counting on you are stuck because they need your input.

Option 2: You make yourself as available as possible to other people and are extremely responsive when they need your input. They make faster progress with their work, but your own output suffers.

Both options are less than ideal. As a knowledge worker, you need to ensure you complete these important tasks while being responsive enough to support your collaborators in their work.

The challenge is in finding that delicate balance between optimizing your own output and sharing your input to enable your collaborators to progress. So what do we do? We try to multitask.

A mythical activity

In computing, context switching refers to the process of storing the current state for one task, so that this task can be paused and another task resumed. It’s basically what allows computers to multitask (fun fact: the word “multitask” was invented by IBM in 1965 to describe a computer capability. It was only later that we started using it for humans).

In the same way that context switching comes with a cost in performance for computers, multitasking has its cost for humans too. Research shows that constantly switching context between different tasks has a terrible effect on attention. We’re basically less focused and less performant when trying to do several things at the same time.

Psychiatrist Edward M. Hallowell even described multitasking as a “mythical activity in which people believe they can perform two or more tasks simultaneously as effectively as one.”

But very few people can afford to stay focused on one single task until it’s done. Emails need to be answered, customers need to be helped. So how can you avoid the terrible impact multitasking can have on your performance?

The mindful way

What I call mindful context switching is a strategic approach to task management that emphasizes the importance of staying focused on a single task while maintaining an acceptable level of responsiveness.

It involves defining your necessary level of responsiveness based on external demands, breaking tasks into achievable chunks that fit within these response intervals, and scheduling dedicated time slots for them.

It was inspired by the work of Brian Christian and Tom Griffiths, authors of Algorithms to Live By, who wrote: “You should try to stay on a single task as long as possible without decreasing your responsiveness below a minimum acceptable limit. Decide how responsive you need to be—and then, if you want to get things done, be no more responsive than that.”

The aim of mindful context switching is to boost your productivity and improve the quality of your output, all while maintaining healthy relationships at work and outside of work.

Ready to give it a try? It essentially boils down to five simple steps:

  1. Define your responsiveness: If you have high-value customers who expect to hear back from you in less than an hour, that’s how responsive you need to be. If you sell a SaaS product that’s not business-critical, maybe responding to emails once a day is fine. There is no fast-and-hard rule here, but you need to figure out what level of responsiveness will work for your business.
  2. Design manageable chunks of work: Now that you know how responsive you need to be, break down your tasks into manageable chunks that can be done between these response times. Each chunk needs to be realistic, with a beginning and an end. For example, if you need to write an article, one chunk could be to create the outline.
  3. Schedule dedicated time: That’s it for this one. Just put these chunks into your calendar.
  4. Communicate clearly: Let everyone you work with know that you won’t be able to respond during these deep work time slots. There are several ways to go about this. If you have a shared calendar, that’s fairly easy. When I was working at Google, I also saw people put it in their email signature or inside an email autoresponder if their response time was longer. Although it may feel weird at first, it’s usually best to overcommunicate.
  5. Revisit regularly: Don’t simply duplicate your time slots from one week to another. Reflect on what worked and what didn’t. Were the chunks actually manageable? Was your responsiveness appropriate? You can even proactively ask your teammates for feedback. Play with different configurations until you find the one that works for you.

That’s it! The first time around will take a bit of work, but mindful context switching will help you do better work, faster, and without alienating the people around you.

🛠️ Tool of the Week

Davey Morse is the founder of Plexus, a company building a radically inclusive online community, connecting people not through mutual friends but through mutual thoughts. In this interview, we talked about why we need spaces to authentically express our thoughts online, the importance of exploring raw and unresolved thoughts, the need for a shift from attention-based to intention-based interactions, and much more. Enjoy the read!

🤝 Brain Trust

If you enjoy the newsletter, you'll love our community of curious minds who grow together through interactive workshops and safe discussion spaces. Here is what we have planned for the next few weeks:

• First and foremost, we have our Summer Picnic on Saturday, August 12th (this week!) in London. This is going to be an opportunity for us to meet in person and talk about all things creativity, mindful productivity, and more while eating delicious snacks and enjoying the nice weather.
​​On August 18th, Kelly will host a workshop titled Cyclical Living for Embodied Leadership, where you will dive into the fascinating field of chronobiology and learn how to align your work with the natural rhythms of your body and nature. If you miss it, the recording will be uploaded in the community library.
• And we have two weekly co-working sessions today and next Thursday hosted by Javier and Lukas, covering all time zones so you can progress on your creative projects while connecting with fellow community members.

All of these and future events are included in the price of the annual membership ($49), as well as access to the recordings of all our previous sessions and past cohort-based courses.

🌊 Brain Waves

If you enjoyed this edition, please share the love with fellow curious minds on Threads, Twitter or Whatsapp, or simply forward them this email.

Until the next one, take care!
Anne-Laure.

Ness Labs by Anne-Laure Le Cunff

A weekly newsletter with science-based insights on creativity, mindful productivity, better thinking and lifelong learning.

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